news • Policy & Ethics

12% of US Teens Seek AI for Emotional Support: A Growing Concern

A study shows 12% of US teens use AI for emotional support, prompting caution from mental health professionals. - 2026-02-26

12% of US Teens Seek AI for Emotional Support: A Growing Concern

A recent survey reveals that approximately 12% of teenagers in the United States are increasingly turning to AI tools like ChatGPT, Claude, and Grok for emotional support and advice. This trend raises significant concerns among mental health professionals, who emphasize that these general-purpose AI tools are not designed for therapeutic use. There is widespread anxiety regarding the implications of relying on AI for emotional guidance, especially during formative years when individuals are more vulnerable to external influences.

Mental health experts warn that while AI can offer a semblance of support, it lacks the empathy, understanding, and personalized care that a qualified therapist provides. Unlike trained professionals, AI cannot grasp the nuances of human emotions and may misinterpret or inadequately address the complexities of a teenager's problems. Such reliance on AI could lead to inappropriate responses and exacerbate feelings of isolation or anxiety in young users.

This burgeoning trend reflects the wider societal shift toward digital solutions for emotional crises, prompting an urgent need for guidelines and regulations around the use of AI in sensitive areas such as mental health. As the debate continues, it is vital for parents, educators, and healthcare providers to discuss the potential risks and benefits of using AI tools, ensuring that teenagers receive adequate support without compromising their mental well-being.

Why This Matters

This development signals a broader shift in the AI industry that could reshape how businesses and consumers interact with technology. Stay informed to understand how these changes might affect your work or interests.

Who Should Care

Business LeadersTech EnthusiastsPolicy Watchers

Sources

techcrunch.com
Last updated: February 26, 2026

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