automation • Business Ops

DNP Enhances Operations with ChatGPT Enterprise Adoption

Dai Nippon Printing reports significant efficiency gains from ChatGPT Enterprise across departments. - 2026-02-09

DNP Enhances Operations with ChatGPT Enterprise Adoption

Dai Nippon Printing (DNP) has successfully integrated ChatGPT Enterprise into ten of its core departments, marking a significant leap towards AI-driven efficiency and knowledge management. The implementation has not only streamlined processes but has also fostered a culture of AI adoption across the organization. In just three months, DNP has achieved remarkable milestones, including a 95% reduction in time spent on patent research, showcasing the tool's capacity to enhance productivity dramatically.

The adoption of ChatGPT Enterprise led to an impressive tenfold increase in processing volume and a 100% weekly active user rate among employees. This degree of engagement highlights the platform's effectiveness in meeting the needs of DNP's workforce, enabling them to access information and resources more efficiently. Additionally, automation efforts reached 87%, underlining a significant shift toward operational efficiency and resource optimization within the company.

Another major benefit observed from this integration is the 70% improvement in knowledge reuse. This metric not only indicates that employees are leveraging existing information more effectively but also suggests that DNP is cultivating a more informed workforce. This initiative opens the door for other organizations considering AI solutions, as the results from DNP may serve as a compelling case study for successful enterprise-level AI deployment.

Why This Matters

Automation is transforming business operations across industries. Understanding these developments helps you identify opportunities to streamline processes and reduce costs.

Who Should Care

BusinessesDevelopersOperations Teams

Sources

openai.com
Last updated: February 9, 2026

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